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Click For Details
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TRAINING

Customer Service, Membership Sales, Conflict Management, Presentation Skills, Recruitment and Induction, Customer Promise Development, Mystery Visits and Focus Groups.

Our projects and courses are the right balance of fun without being silly. With content that’s rewarding and challenging but never embarrassing.

Award nominated management development programme with Crealy Adventure Park

Customer Service & Membership training with the British Library

Staff Recruitment and Induction for the relaunch of Dreamland

Sales Training with Chessington World of Adventures

Conflict Management project with Wakehurst Place

Customer service training with Lee Valley

National training roadshow for the launch of the Aspers World membership

Are you ready for a new experience?

 

OH NO! THERE HAS BEEN A PROBLEM. CAN YOU PLEASE TRY AGAIN.

THANK YOU! A MEMBER OF OUR TEAM WILL BE IN TOUCH SHORTLY.

SERVICES

Customer Service

World class customer service that matches your attraction

 

GET IN TOUCH

Conflict Management

Work towards collective and

positive outcomes for all

 

GET IN TOUCH

Recruitment and Induction

Source the right people and build a team to make your attraction world class

 

GET IN TOUCH

Mystery Visits

Spot check your organization and map out your customer journey

 

GET IN TOUCH

Membership Sales

Engaging training programmes to empower your staff

 

GET IN TOUCH

Presentation Skills

Deliver your message with clarity and energy for maximum engagement

 

GET IN TOUCH

Customer Promise Development

Communal responsibility for your customer journey

 

GET IN TOUCH

Focus Groups

Detailed personal and group feelings, perceptions and opinions

 

GET IN TOUCH

  • Customer Service
    Customer Service
  • Customer Service
    Customer Service
    Making sure your visitor engagement team are properly equipped to deliver world class customer service that matches your attraction is vital. The right balance of fun, without being silly, our training programmes produce great results; empowered, confident employees and happy customers.
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  • Membership Sales
    Membership Sales
  • Membership Sales
    Membership Sales
    We regularly provide face to face membership recruiters for leading visitor attractions & stadiums across the country. With our team working alongside yours, combined with a fun engaging training programme we will empower your staff to lead the way and hit your recruitment quota.
    Read MoreFIND OUT MORE
  • Conflict Management
    Conflict Management
  • Conflict Management
    Conflict Management
    Every organization big or small faces challenges. We provide an insightful, considered and effective solution to mitigate the negative aspects of conflict and work towards a collective, positive outcome for all parties involved. Whether internal or customer focussed we have extensive experience in the field.
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  • Presentation Skills
    Presentation Skills
  • Presentation Skills
    Presentation Skills
    Equip your organization with the tools to deliver your message with clarity, energy and achieve maximum engagement with your customers. From tour group talks to conference room presentations we can give your staff the confidence and skills to become experts in communication.
    Read MoreFIND OUT MORE
  • Recruitment and Induction
    Recruitment and Induction
  • Recruitment and Induction
    Recruitment and Induction
    A bespoke recruitment and training package to suit your organizational needs. We will work to source the right people, give them the right skills and build a team who will make your visitor attraction world class, the trip advisor reviews will speak for themselves.
    Read MoreFIND OUT MORE
  • Customer Promise Development
    Customer Promise Development
  • Customer Promise Development
    Customer Promise Development
    Through a series of fun engaging workshops we will design a customer promise that will raise the bar at your attraction. Every member of the team will be heard and contribute, encouraging a healthy sense of communal responsibility to make your customer journey the best it can be.
    Read MoreFIND OUT MORE
  • Mystery Visits
    Mystery Visits
  • Mystery Visits
    Mystery Visits
    Having an outside point of view is an invaluable, insightful experience. Book in a Boo Review and have one of our visitor attraction experts spot check your organization, map out your customer journey and produce a clear, accessible report with their findings.
    Read MoreEmail
  • Focus Groups
    Focus Groups
  • Focus Groups
    Focus Groups
    Detailed personal and group feelings, perceptions and opinions.
    Read MoreEmail

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© Copyright Boo Productions Ltd

23C Lombard Road, London SW19 3TZ

TRAINING

Customer Service, Membership Sales, Conflict Management, Presentation Skills, Recruitment and Induction, Customer Promise Development, Mystery Visits and Focus Groups.

TRAINING

Customer Service, Membership Sales, Conflict Management, Presentation Skills, Recruitment and Induction, Customer Promise Development, Mystery Visits and Focus Groups.

Our projects and courses are the right balance of fun without being silly. With content that’s rewarding and challenging but never embarrassing.

Staff Training for Crealy

Staff Recruitment & Induction for the relaunch of Dreamland

Customer Service Training with Lee Valley

 

OH NO! THERE HAS BEEN A PROBLEM. CAN YOU PLEASE TRY AGAIN.

THANK YOU! A MEMBER OF OUR TEAM WILL BE IN TOUCH SHORTLY.

SERVICES

Are you ready for a new experience?

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